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- Online payments must be made using the customer’s own credit or debit card.
- RENTOUCH CAR RENTAL does not store payment data, as all transactions are handled by a secure payment gateway.
- Once a booking is processed, it cannot be canceled or refunded, as the reserved car is blocked for your selected dates.
Eligibility and Documentation
- Drivers must be at least 21 years old with a valid international or local driver’s license. Licenses are subject to approval by our team.
- To complete a booking, customers must present original documents upon car delivery and take photos/videos of the car’s condition during pickup and return.
Payment and Cancellation
Payment and Cancellation
- Activities like racing, drifting, off-roading, or driving above 160 km/h are strictly prohibited. Violations may result in hefty fines, contract termination, and car shutdown.
- Smoking inside the vehicle is prohibited and may result in a cleaning fee of up to 500 AED.
WHAT ELSE?
HOW TO RENTOUCH?
- Have a valid driving license
- Pick a car
- Click “Rent”
- Our managers will contact you!
FAQ
What documents do I need to rent a car?
To rent a car, you’ll need a valid driver’s license, a passport or national ID, and a credit or debit card for payment.
Some locations may require additional verification, so be sure to check the specifics before booking.
Some locations may require additional verification, so be sure to check the specifics before booking.
Yes, you can!
We understand plans can change.
Booking modifications or cancellations are allowed up to 24 hours before the scheduled pick-up time without additional fees 🚙
We understand plans can change.
Booking modifications or cancellations are allowed up to 24 hours before the scheduled pick-up time without additional fees 🚙
Our rentals come with flexible mileage options.
Choose between unlimited mileage for longer trips or a capped option for shorter distances. Details are provided during the booking process.
Choose between unlimited mileage for longer trips or a capped option for shorter distances. Details are provided during the booking process.
Can I cancel or modify my booking?
Is there a mileage limit on rented vehicles?
